(24/7) +88-09612-112233
+88-09612-112233 info@heritagebd.com

Help Line Ltd

It is our great pleasure & privilege to introduce our self, as Help Line Ltd is one of the best Meet & Assistance service provider company for Arriving & departing passengers which is located inside of Departure terminal -2, Hazrat Shahjalal International Airport , Dhaka . We are working with collaboration the Ministry of Civil Aviation and Tourism of Bangladesh.

Every airport around the world provides personalized services to the incoming & outgoing passengers through experienced service providers. Civil Aviation Authority is pleased to appoint Help Line Ltd. as one of the service provider in consideration of our past experience and efficiency. We have a modest, experienced and team to extend personalized & efficient services to the valued passengers in check-in & check-out at Airlines counter, Immigration check-in, Private Lounge, Baggage Handling & Carrying, Meet their special needs etc .

Service users are treated as VIP and services are provided round the clock (24 hours). Help Line is committed to improving the services at the Hazrat Shahjalal International Airport and thereby engaged in enhancing Bangladesh’s image.

We are highly obliged in rendering our services to you & your renowned organization. We will do our best to keep you satisfied by providing better services for our mutual interest.

Should you have any query, please send us email to helplinezia@gmail.com.

We Provide following services

Meet & assistance with flower reception
Special service for group tour (In & Out)
Assistance with immigration & baggage service
• Special service to children, disabled and senior citizens
• Helicopter &Air ambulance service
• Internet/Fax /Phone/ Photocopy service
• Transportation/Limousine service
• Ticket reconfirmation
• Left Luggage facilities
• Hotel reservation


Service charges are as follows for outbound & inbound passengers

 General Passenger for meet &assistance  Tk. 500
Member of TOAB/ATAB/HOTEL GUEST minimum 2 for meet & assistance Tk 300 
Left Luggage charges
 Luggage storage service charge less than 32 kg (per luggage)-first 24 hours  Tk.100
 24 Hours up to 48 hours  Tk.150
 48 hours up to 07 days per 24 hours  Tk.200
 07 days up to 01 month per 24 hours   Tk.300
 Luggage storage service charge more than 32 kg per day per 05 KG charge  Tk.50
General service charges
 Embarkation & service (each)  Tk.20
 Telephone/Fax Call (per minute)   Tk.10
Private Transport service (Airport to Gulshan/Banani/Baridhara/Vice versa)  Tk.2000
 Ambulance service (within Dhaka City)  Tk.5000 
 Dead body clearance  Tk.1000
 Ticket reconfirm service charge    Tk.300
 Internet service first 15 minute   Tk.100
 Internet service up to 1 hour    Tk.200
 Hotel reservation service charge  Tk.200
Please Contact us at         
Room # 02, Passenger Terminal # 02,Gate # 6 (1st Floor),
Hajrat Sahajalal International Airport, Dhaka.
Tel: 88-02-8901248, 8901249
Fax: 88-02-8901164                                            
E-mail: helplinezia@gmail.com.
 24-hour Hotline- 01913199199

 24-hour Hotline- 01913665544